Metric | Definition | Focus |
Cycle Time | The actual time it takes to complete one unit or one process step, from start to finish. | Measures the efficiency of the production process itself. Time between start to finish. |
Lead Time | The total time a customer waits from placing an order to receiving the finished product or service. | Measures the customer's experience from a timing perspective; it includes processing and waiting/queue time. From Customer to Deliver to Customer |
Takt Time | The rate of production required to meet customer demand (Available Production Time ÷ Customer Demand). | Sets the necessary rhythm or pace for the process to match demand and avoid over- or under-production. 8 working hours = Every hour 1 product |
Unit Time | Often used synonymously with Cycle Time or Processing Time (the time a unit is actively being worked on). | A simple measure of the time spent working on a single unit. |
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