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Are you delivering value to the Customer and Organization?

Delivering value to the Customer and Organization: Ask below question to your self to find the answer. When we are delivering Product or Service? Are we delivering value?  To whom we are delivering value? What value we are delivering? When we are delivering value? All  the above questions are answered in two context, one is customer happiness and organization's ROI ($) . All companies ultimately come down to one element i.e.: MONEY . When customers are happy, good culture, process followed for the quality and timely delivery of the product or service will make (and save) us more money. As a Manager we are in the business for generating money for the customer and improving customer satisfaction. Both are relevant and connected. The actual value will be delivered during every release (scrum), as mentioned in the below chart. As a (Project/Product/Program) manager we need to work on below activities: Creating roadmap Business cases Analyzing the industry and competition Product ...

PMO and PM

A project management office (PMO) is a team or department that sets and maintains standards for project management throughout an organization and in charge of creating procedures and best practices that will help operations.  PMO helps you learn from the past projects, they will give you the templates and guideline you need make sure your project takes right approach. There are three ways PMO helps you. Supportive: provides all the templates for the project: BRD Project initiation check list Planning, Execution, Close out check list Go-Live check list MoM check list Project Proposal document etc.. Controlling: PMO's that control the way project management is done in a project (company) will analyze below and share report. Resource utilization (Productive resources, non-billable resources, Bench time resources) Enhancements status report Aging report Project schedule variance Project Effort deviation Project Cost deviation Directive: PMO's that take directive approach actually ...