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delivery challenges before go live

A vendor fails to deliver before go live how you face this challenge and what is the solution you provide,

Scenario: A vendor-owned payment gateway integration is not ready 10 days before production deployment.

Actions:
Escalate to vendor management.
Obtain daily status updates.
Use a mock service for final testing.
Prepare a phased release where non-payment features go live first.
Present options and risks to stakeholders for decision-making.

What NOT to Do
Do not wait for the vendor without escalation.
Do not hide the issue from stakeholders.
Do not proceed with go-live if critical business functions are at risk.

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